Professional & Regulatory Information about Cushman & Wakefield

Introduction

The page outlines the information required under Law 17/2009, of 23rd November, on free access to service activities and their exercise, in respect of Cushman & Wakefield in Spain.

The primary entities which deliver client services are:

Name 

Type of entity 

Registry 

Registration No 

Cushman & Wakefield Spain Limited, Sucursal en España

Branch

Company Registry

W0061691B

Cushman & Wakefield Facilities Management  Trading Limited, Sucursal en España

Cushman & Wakefield Facilities Management  Trading Limited, Sucursal en España

Company Registry

W0066208J

DTZ Iberica Asesores Inmobiliarios Internacionales S.A.U.

DTZ Iberica Asesores Inmobiliarios Internacionales S.A.U.

Company Registry

C.I.F.:ES A58766346


Sometimes we use other Cushman & Wakefield group entities to provide services. Details can always be found on the engagement letter that is issued by us or, if a different form of contract is used, in that contract.

Our services are governed by written terms and conditions agreed with clients. These contracts are, unless otherwise provided for, governed by Spanish law and subject to the exclusive jurisdiction of the courts in Spain.

Contact

The registered office for the primary Cushman & Wakefield entities in Spain is José Ortega y Gasset, 29 – 6ª Planta, 28006, Madrid.

We can be contacted rapidly using the “contact us” link, by telephoning our registered office on 91 781 00 10, or by e-mailing any of our people at firstname.surname@cushwake.com.

Professional & Other Registrations

Real estate agency work and the provision of certain financial products and services is regulated in Spain. When providing these services, we follow (as appropriate) the rules, codes, and guidance as found in the Royal Institution of Chartered Surveyor’s Rules of Conduct (for firms). The details of our regulators and our register entries is set out below:

Name

Regulatory body 

Activities 

Registration No. 

Cushman & Wakefield Spain Limited, Sucursal en España

Royal Institution of Chartered Surveyors

Certain professional activities

718775

Insurance & Finance

Cushman & Wakefield is required to hold professional indemnity insurance, and our insurers are Liberty Mutual Insurance Company and others who can be contacted via Aon Risk Solutions, 122 Leadenhall Street, London EC3V 4AN. The territorial coverage is worldwide.

We are registered for VAT and our registration number is: W-0061691-B.

Complaints

Cushman & Wakefield in Spain are committed to continuously improving the services provided to clients. To this end, the firms have developed a formal complaints procedure. To obtain a copy, email ‘Complaints.EMEA@cushwake.com’ or speak to your relationship contact at Cushman & Wakefield.

In the event you do have a complaint, we ask that you contact the Partner in Charge of your engagement first. If you feel that is not appropriate or the response of the Partner in Charge is inadequate, please contact:

Name

Oriol Barrachina

Title

Head of Spain

Office

José Ortega y Gasset, 29 – 6ª Planta, 28006, Madrid


If you are not satisfied with the outcome of how we have handled your complaint, you may be entitled to refer your complaint to one of the following:

Name

Relevant activities

Spain

Contact number

Website

RICS Dispute Resolution Service

Professional engagements and members of RICS

+44 (0)20 7334 3806

RICS

The Government of Catalonia

Professional engagements

915 298 210

www.madrid.es/omic

OMIC

Professional engagements

902 400 012

www.consum.cat/


The criteria for eligibility and the complaints’ investigation procedure can be found on the website of the relevant organisation.